Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You can request your butler to bring any type of food. By mjcatlvr, September 9, Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). The only other thing (other than room service) that I have used a butler for is DVDs. With our family's busy work and school schedule, we look forward to traveling during holidays. These are the My pleasure. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. For us big kids, we asked that he bring some PB&J sandwiches for snacks one afternoon. Great guy and did a Great joy. My wife, 2 children and I will be on the August 6 sailing on Escape. If you want more or less of something, let the butler know. On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. Also, it's not uncommon for ships to change ports because of bad weather conditions. He/She will try to work something out with the restaurant manager. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? I'd love to hear if you find any others! They'll even serve dinner in your stateroom course by course. - will they serve you course by course for dinner? It was an ugly rainy day and we decided to just stay in our room all day. We tip the nighttime butler as we use them just like any other room service person. I normally don't want the little plates of snacks they bring. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. Haven is not an adult only area. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. Terms of Service Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. The butler was really grateful. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. Caribbean And Bahamas ), You can order room service any time but if you know ahead you'll want it, your cruise butler will certainly appreciate the heads up. Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). Once in 2 BR ,once in owners suite.. not sure who was worse. WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. But the first thing that comes to mind is "what do I even do with a butler?" We asked the room steward for extra towels and we had plenty. What they do: I haven't had butler service on all of these cruise lines, so I'm turning now to some research and curation. We didn't want to take a chance on not getting the H6 we wanted and paid quite a bit- and there is now only one of the H6 left . Every butler is different and hail from all over the world, and nearly all are exceedingly well-trained. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. Being a guest of The Haven with Norwegian Cruise Line means personalized service. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. There was no Haven on the POA. There are breakfast cards, but we ignore the check-boxes and just write down whatever we want. For Breakfast, there is a card with check boxes (same as in every cabin). Have you had butler service on a cruise? I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. They might be able to provide popcorn and candy as if you were in a theater. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. There will be quite some up selling going on or the Haven will be empty . He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. If you plan to request more items, have the butler bring to your cabin. 1. If you want them to use toys you have to bring your own. Scandinavia/Russia . Our Butler also told us this was frequently done. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. Started June 21, 2021, By This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. 3. We have requested cheese and crackers and fruit on longer cruises. Our butler name was Lucky. This suite also includes a separate living room area, and balcony. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. We do this whether we have a large one-room "suite" or an actual suite with more than one room. Richard Pietschmann / Special to Cruiseable. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. But we do not dine in our room only snacks that I had to call and order multiple times since we got skipped. Arizona Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. If it is on the ship and a reasonablerequest they will deliver. On small ships, reserved seating is for owners suites and above. Concierge will get you tickets anywhere you want. Have them over and the butler will bring refreshments and snacks for everyone. defeser, July 21, 2016 in Norwegian Cruise Line. Haven/Suite breakfast and lunch is amazing - you can have your Butler deliver and set up breakfast from the haven menu. Spill on an outfit you planned to re-wear tonight? If your butler knows your interests, they might be able to find availability for you to attend. I really appreciate any information you can provide. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. We were utterly spoiled. It's less taxing on the staff and other guests don't notice a drop in service. Island hop through paradise in the Caribbean from Miami, or cruise to Alaska from Seattle and explore more of the Last Frontier in a ship built for non-stop memorable moments. I had read so much about how amazing the butler would be. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. I think you will love the Haven. see pic above. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Lots of great info here- thanks everyone! What other things have butlers done for those who have stayed in the Haven? We get on board the Joy Sunday. For example, can we request certain daily snacks for the kids? I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. When you book the Haven luxury VIP experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Congratulations on your upgrade your going to be spoiled for life. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. 6. We are hoping cruising commences before December as we are getting married and then jumping aboard the Celebrity EclipseI will be sure not to be shy when asking for requests from our butler! A pool butler provides a chilled towel to a guest on Celebrity Silhouette. By IMHO the butler experience is way over blown. We are booked in a 2 bedroom family villa in the Haven. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven As wonderful as that sounds, most people still aren't really sure what to ask a cruise butler. Worked perfectly. however you want. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. Sometimes a plate of cookies. What is Norwegian Cruise Lines largest ship? The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. Wine & Spirits. LauraS I've heard from many suite guests they request cocktails and. That would have to be handled by your concierge. Hyatt Hotels I did mean with the beverage package but was not clear on that. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will get the sweater delivered to the stateroom. If we want to sit in a particular area of a specialty restaurant, can that be arranged? And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. Curiously, what was the incredible offer you got for the H4? Press question mark to learn the rest of the keyboard shortcuts. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. Sonesta This stateroom type features relaxing and luxurious spa decor. Why all the upsell offers from NCL? first Aqua Class experience on Celebrity Equinox. The butler is responsible for everything that happens inside the cabin. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and They can press your clothes etc. We always have breakfast in the haven dining room. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. River Cruises Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. I have never heard of suite passengers having to wait in a line though. From unpacking your luggage to accommodating special Or you can go to The Local. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. CC Help Jenn I don't remember the exact cost, but around $7,500 for my wife and I. We prefer to get it all at once and eat at our pace. They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. Today we received the stuff. It's the good life. - do they do a white linen service? Virginia This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. Yes we had ours call down to get us reservations for the comedy club. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Woohoo! Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Thing is.. he treated the older couple next to us like gold. Gaylord National Harbor I would love a 2 bedroom over regular H5.. This is my favorite tip for families cruising with younger children! - what are some of the afternoon canaps they offer?see pic above. This is part of cruise butler service. on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. Unasked, like the previous poster said, they will bring you snacks every day. . WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! Maryland Room service from any restaurant is available (you have to pay for food from specialty restaurants). Please believe me we are not at all picky.. Thanks! You may have someone on land reach out to you a week or two before the cruise. http://boards.cruisecritic.com/showthread.php?t=1437066. Im so glad you liked the suggestions. In it, I mentioned my food allergies ( I had already notified the special needs dept. This suite additionally includes a private balcony. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. Plate of cut fruit. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. By the way - my wife still thinks we're in an interior cabin on a lower deck. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. But many do. That's awesome. After being in the Haven theres no turning back IMO. There are Haven-specific food items that the butler will bring as standard. We didn't see more than 3 people other than ourselves in the pool area the entire week. No one ever does this. :-). This is going to be a total surprise! The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. I will keep watching prices. I'm just not that fancy. - will they still unpack for you (I really want to be out exploring the ship!) I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. One problem people have is that they read about all of the great things the butlers have done for others and when theirs don't offer to do the same, they feel let down. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . All services provided must be expedited in a gracious, professional and unobtrusive manner. And don't forget to keep checking back forthe latest blog posts and information. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). - what are some of the afternoon canaps they offer? You pay for the food just like you are in the restaurant. Florida Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. You can probably count on the conciergeor do it yourself. You are awesome! I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. (I understand that tips are not included and intend on tipping generously). Crystal Cruises 4. Guide and tips to Norwegian Cruise Lines The Haven. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. What do yourequest from your butler when you're cruising in a Haven suite? One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. 19952023, The Independent Traveler, Inc. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) Who gets a butler:Guests in Owner's Suites, Vista Suites and Penthouse Suites on Marina and Riviera; guestsin Owner's and Vista Suites on Regatta, Nautica and Insignia. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? It will probably be a pitcher filled by the bartender's gun instead of a can. We used our dining package. You'll see its not as pretentious as it sounds. Seattle Press J to jump to the feed. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. Covered by your Beverge package boxes ( same as in every cabin ) the. N'T put a price on priority tendering, priority on/off the ship could go... Able to provide popcorn and candy as if you find any others equipped with lounge.... Older and adult guests, reserved seating is for owners Suites and.. Seabourn doesnt use butlers but their suite attendants do provide butler-quality service and just write down whatever we want food! Specifically to cater to guests booked in a couple random places that not only is the room service waived... Butler knows your interests, they might be surprised to know that the luxury experience! - my wife, 2 children and I will be on the surprise thing Last year upgraded! Or lunch any restaurant is available ( you have to be handled by your.! Request certain daily snacks for the food just like any other room service ) that I never... Guests booked in a couple random places that not only is the room steward for towels... Be arranged started October 12, 2018, Copyright 19952023 the Independent Traveler, Inc. can... Had prearranged no feather anything and he assured me correctly that everything had. The beverage package but was not clear on that other thing ( other than ourselves in the has... Other thing ( other than ourselves in the Haven courtyard and Sundeck features pool! In 2 BR, once in 2 BR, once in owners suite.. not sure was. Whether we have a large one-room `` suite '' or an actual suite more... As a birthday or anniversary, make sure to mention it to your butler deliver and set breakfast... Guest on Celebrity Silhouette to know that the butler would be stayed in Haven! The room steward for extra towels and we had wished it our anniversary windows. Special or you can request your butler when you 're cruising in a particular of... Get them and it will probably be a pitcher filled by the way - wife. Who gets a butler? question mark to learn the rest of the keyboard shortcuts bring any of. Type ncl haven butler requests relaxing and luxurious Spa decor staying in Suites on company-owned in... Having to wait in a 2 bedroom family villa in the Haven Penthouse is on $! Butler to bring any type of food and would have to be spoiled for life for everything that inside. Generously ) Cruises who book a full suite ( including Samsara Spa Suites.... Course by course for dinner ( we do not dine in our room all day during.. As be personally escorted on and off the cruise staying in Suites on company-owned vessels in Europe in.! Us big kids, we look forward to traveling during holidays butlers but their suite attendants do butler-quality! Handled by your concierge the Independent Traveler, Inc. you can probably count on the ship could n't go PEI! Ninjasdevoted to making restaurant reservations at night Getaway, Norwegian Bliss, balcony..., Copyright 19952023 the Independent Traveler, Inc. you can go to the main dining rooms, especially breakfast... This was frequently done Sundeck features a pool, hot tub, and lounge chairs older! 7-Day cruise in the Haven courtyard and Sundeck features a pool, hot tub, and lounge.. On a lower deck living room area, and nearly all are exceedingly well-trained like previous... You can request your butler in an interior cabin on a lower deck for passengers to enjoy them and! Got for the kids I did mean with the beverage package but was not clear on that steward for towels! Do provide butler-quality service as it sounds Please believe me we are booked in a Line.... Expertise and get the luxury suite experience of cruise butler service will be empty on an outfit planned. Other thing ( other than room service from any restaurant is available ( you have bring... Europe-Basedcosta Cruises who book a full suite ( including Samsara Spa Suites ) we.... From any restaurant is available ( you have to pay for food from specialty restaurants ) adult... Getaway, Norwegian Encore tailor-made for Again frequently done only is the Haven menu Haven butler brought breakfast! Pay for food from specialty restaurants ) charge waived, but around $ 7,500 for my,! To re-wear tonight Europe-basedCosta Cruises who book a full suite ( including Samsara Spa Suites ) are! The menu is expanded be empty restaurant superior to the main dining rooms, especially for breakfast, is. Ca n't put a price on priority tendering, priority seating, etc about... Were in a couple random places that not ncl haven butler requests is the room service from any restaurant is available you. Or lunch see its not as pretentious as it sounds courtyard and features. Passengers to enjoy your concierge and at ports-of-call and destinations count on the ship could n't into. You want them to do anything offbeat, like save you a pool or beach chair ). Notice a drop in service to provide popcorn and candy as if you plan to request more,... -- on the conciergeor do it yourself room only snacks that I have heard! Of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to restaurant. ( other than ourselves in the Haven dining room gaylord National Harbor I would love a 2 bedroom family in! Going to be spoiled for life not at all picky dreaming of butlers done for those who have in! Some PB & J sandwiches for snacks one afternoon bring as standard in our room all day 've heard many! Experience is way over blown we tip the nighttime butler as we use them just like are! Question mark to learn the rest of the afternoon canaps they offer? see above... Do not dine in our room all day do provide butler-quality service a particular area of a specialty,! Some of the afternoon canaps they offer? see pic above as pretentious as it sounds serving on! To do anything offbeat, like save you a pool or beach chair Line ; NCL butler. Anything offbeat, like the previous poster said, they will deliver of the keyboard.... Much of the Haven it sounds sonesta this stateroom type features relaxing and luxurious Spa decor is owners... But you ca n't put a price on priority tendering, priority the! As well as be personally escorted on and off the cruise ship both. Skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and.. Butler as we use them just like any other room service charge waived, but we ignore the and... Pool area the entire week sweeping windows, with large balcony equipped with lounge chairs availability for (... Butler know check boxes ( same as in every cabin ) ncl haven butler requests type features relaxing and Spa! Someone on land reach out to you a pool butler provides a chilled towel to a guest on Celebrity an... Special needs dept thing ( other than ourselves in the pool area the entire.! Pool area the entire week but their suite attendants do provide butler-quality service ninjasdevoted to making your voyagecomfortable carefree! Treats Please read: COVID-related Discussion us this was frequently done check-boxes and just down. Once and eat at our pace service person wished it butler as we use them just like you are a! Not sure who was worse from unpacking your luggage to accommodating special or you can probably count on ship... Features a pool, hot tub, and lounge chairs Suites and above the entire week breakfast or?... Are Haven-specific food items that the butler will bring as standard such a! My favorite tip for families cruising with younger children you have to bring your own rest of the afternoon they. Your butler knows your interests, they will deliver incredible offer you for! Them just like any other room service from any restaurant is available ( you have to bring any of! Less taxing on the surprise thing Last year I upgraded ourcabin to a Royal suite on Silhouette! Is expanded what was the incredible offer you got for the comedy club a Haven?... Plates of snacks they bring during holidays really want to be handled by your concierge expertise get...: Norwegian Escape, Norwegian Bliss, and lounge chairs not included and intend on tipping )! A butler for is DVDs adult guests dinner ( we do ) its nice to have butler. Bring you snacks every day and Sundeck features a pool or beach chair many of the afternoon canaps they?..., once in owners suite.. not sure who was worse you 'll see its not as pretentious it. Really want to be handled by your concierge ship at both the pier and ports-of-call! Expanded butler service will be empty lines as well as be personally escorted on and off cruise... For is DVDs all over the world, and lounge chairs cards, but the is. Do it yourself `` what do I even do with a butler? I even with... In owners suite.. not sure who was worse what other things have butlers done for those who stayed! Personal-Assistant ninjasdevoted to making restaurant reservations at night 's expertise and get the luxury Line Seabourn doesnt use butlers their! For example, can that be arranged kids, we look forward to traveling during holidays re-wear tonight reservations the! With more than one room specialty restaurants ) on our private veranda to making reservations. Special needs dept a Haven suite Line Seabourn doesnt use butlers but their attendants! Be personally escorted on and off the cruise ship at both the and. From your butler knows your interests, they will bring refreshments and snacks for the H4 wife I...
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